AI agents for payment operations.
Keep the accountability.
The morning cash report, matching bank statements, writing up payments that don’t match: your team does it by hand every day, and under DORA you answer for every step. We set up your first AI workflow in your own systems, live in 2–4 weeks, and can run it for you. Bank logins and system tokens stay in your environment; the AI never sees them. Your staff approve its work before anything is filed or sent, and each step is recorded with who approved it.
Built forPayment and e-money institutions · Neobanks · Lending and BNPL · Finance and operations teams of 20–200 people
Live in production at an EU crypto company, running its client pipeline, reports and marketing, with a person approving before anything goes out
How the AI runs one task
Checked · Limited · Recorded, on every taskSelect a task to trace its path
The agent is identified, the action is allowed by your rules, the right person approves it, the limits are checked.
Access for that one task only. Payment keys and system tokens stay in your environment. The agent never sees them.
One record of the action, who approved it and the result. Your auditor can verify it without us.
What DORA means for an agent in payment operations
DORA has applied since January 2025 and covers payment institutions and electronic money institutions. It makes you own the ICT risk of every system that acts for you, including an AI agent and its supplier, and it asks for a register of your ICT third parties. Your auditor asks who approved each action and whether the record can be trusted. FeirOS gives you rules enforced before each action and a signed record your auditor can verify without us. It does not make you compliant on its own, and it does not replace your compliance team. What DORA requires you to show for an AI agent.
From the guides
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